Hire on talent and values, not just a resume. “Look for intelligence and judgment and, most critically, a capacity to anticipate, to see around the corners.

Master the details at the same time as you attend to the bigger picture. “If you don’t know what information is flowing through your organization, you don’t know what is going on in your organization.

Untidy truth is better than smooth lies that unravel in the end anyway

Don’t accept things at face value. Maintain a healthy dose of skepticism. Often things are not as they appear. Do a gut check. Dig below the surface.

Remember that success can breed failure, and that complacency is the enemy. In today’s world contentment with the status quo is dangerous. Lead with a healthy dose of paranoia.

Execution matters. A plan is only as powerful as the zeal to execute that lies behind it.

You give me the right people and I don’t much care what organization you give me. Good things will happen. Give me the wrong people, and it doesn’t matter what you do with the organization. Bad things will happen. People are the solution to the puzzle.